New patients
Your first visit.
A little preparation, a clear plan, and time for your questions.
Preparing for your appointment
Three simple steps before your visit.
01
Arrange your appointment
Choose Langley or Burnaby on our Contact page, then call, email, or text us directly to schedule your appointment. Our reception team will confirm your appointment with you.
02
What to bring
Bring photo identification, your current insurance or CDCP details, a current list of medications, and any recent dental records available to you (e.g., previous dental X-rays).
03
Forms and previous records
Ask reception which forms to complete and whether previous dental records should be requested. No online patient forms are connected to this local draft.
Frequently asked questions
Before your first visit.
How do I arrange my first appointment?
Choose your office on our Contact page and call, email, or text us directly. Let us know that you are a new patient and what you would like help with. Our reception team will confirm your appointment with you.
What should I bring?
Bring photo identification, current insurance or CDCP details, a current list of medications, and any recent dental records available to you (e.g., previous dental X-rays). Ask reception if anything else is needed for your appointment.
Can you request records or X-rays from my previous dentist?
The team can explain how to arrange a records or X-ray request from your previous office.
Where can I find parking and arrival information?
Visit the Langley office page or Burnaby office page for arrival information. Call our office if you need help finding us or confirming parking arrangements.
Can I ask about fees before my appointment?
Absolutely. Tell reception what you are booking for and ask about expected costs. Bring your benefit details so the team can discuss estimates and any amount you may need to pay. See our insurance and payment information.
Your next visit
Let’s make time for your smile.
Choose the office that works for you. Our reception team will help arrange your appointment.